Privacy policy
1. Who we are
36 Chambers is the trading name of Tiernan De Souza, a sole trader registered in England at 31 Parkland Crescent, Leeds LS6 4PR, United Kingdom. 36 Chambers provides strategic consulting, automation systems and managed advertising to martial arts schools. For anything in this policy, contact info@36chambers.co.uk.
2. What we collect
- Enquiries: if you email us or message us on WhatsApp, we receive your name, contact details and the content of your message.
- Client work: when we deliver services to a school, we process the business data needed to do the job, such as contact records in the school's CRM, campaign performance data from Meta and Google, website analytics and booking information. In that work the school is usually the data controller and 36 Chambers acts as a processor on its instructions.
- Billing: names, addresses and transaction records needed for invoicing and accounting.
- This website: 36chambers.co.uk sets no cookies and runs no analytics or advertising trackers. Our hosting provider (Cloudflare) keeps standard server logs, including IP addresses, for security and abuse prevention.
3. How we use it
To respond to enquiries, deliver and improve our services, run advertising campaigns on behalf of client schools, invoice and keep accounting records, and meet legal obligations. We do not sell personal data.
4. Lawful bases
We rely on consent (for example when you contact us), performance of a contract (delivering services), legal obligation (accounting records) and legitimate interests (running and protecting our business) under UK GDPR.
5. Who we share it with
Service providers who help us operate, including Google (email, advertising and analytics tools), Meta (advertising tools), Cloudflare (website hosting) and the CRM and invoicing platforms used to deliver client work. Each acts as a processor under GDPR-compliant terms. We do not share personal data with anyone else except where the law requires it.
6. International transfers
Some providers process data outside the UK and EU. Where that happens, transfers rely on the UK International Data Transfer Agreement, Standard Contractual Clauses or equivalent safeguards.
7. How long we keep it
Correspondence for as long as needed to deal with your enquiry and any follow-up. Client data for the length of the engagement plus a reasonable handover period. Financial records for six years, as UK law requires.
8. Your rights
If you are in the UK or EU you can ask to access, correct, delete, restrict or port your personal data, object to processing, and withdraw consent at any time. Email info@36chambers.co.uk and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.
9. Security
We use encrypted connections, access controls and two-factor authentication on the systems we operate. No system is perfectly secure, but we take reasonable steps to protect the data we hold.
10. Changes
We update this policy when our practices change and show the date of the latest version at the top of this page.